Checkatrade   

                                                                    McKennas Computers

                                                                                          Checkatrade membership number: 115334

                                                                   Address : Freshwater, Isle Of Wight, PO40 9BA

Checkatrade member since:

20 October 2008

Overall Rating: 9.8

Total recommendations:

27

Last six months:

26 cards, average rating 9.8

     

 

Description

Isle of Wight Radio Top Trader Competition Entrant -Trial Membership.

 

Main work undertaken

Broadband, Computer Hardware, Computer Maintenance & Repairs, Computer Servicing, Computer Software, Home Networks, Training (Computers)

Domestic work

 

Interviewed:

On 20 October 2008

Public Liability Insurance:

Current - Verifed by Checkatrade

Limited Company:

No

Insured by:

Brit Insurance Ltd

VAT Registered:

No

Coverage amount (£):

5,000,000

 

 

 

 

References

Computer repair.

Quick response and an efficient repair to my computer. I would be happy to recommend them.

Customer in Totland Bay, 22 October 2008

Computer services.

Excellent. I would be happy to recommend them.

Customer in Totland, 22 October 2008

Computer services.

Polite, efficient and effective. I would be happy to recommend them.

Customer in Totland Bay, 22 October 2008

Computer services.

Very good service, prompt & reliable, already recommended him to 2 other people. I would be happy to recommend them.

Customer in Freshwater, 22 October 2008

Computer services.

No Complaints, most helpful at all times. I would be happy to recommend them.

Customer in Totland Bay, 22 October 2008

       No Call out Charge…

       £40.00 per hour /Home user

           £45.00 per hour/ Small to medium businesses

          £40.00 per hour / Networking-wireless networking

         £15.00 first hour/£10.00 for any hours after –one to one computer training

 

*In the unlikely event that Mckennascomputers is unable to repair a fault, we will not charge you for the time or work.

If the fault cannot be repaired because of missing software disks or serial numbers or faulty hardware or

if Mckennascomputers is prevented from carrying out repairs by the customer, there will be standard charges of £25.00 ..

 

Customer Monitoring Reports

 

Repair my computer and wife's Laptop.

The work done was excellent and to time, would recommend him to anybody.

Customer in Totland Bay, 16 February 2009

 

Internet connection.

Very helpful, quick and thorough. I would not hesitate to use him again.

Customer in Newport, 11 February 2009

 

install new computer and retrieve docs from old laptop

Excellent first class service Everything was done to our complete satisfaction and the offer of help and advice at any time is extremely invaluable to us. Thank you.

Customer in Freshwater, 3 February 2009

 

Rebuilding old computer.

Great to get the kids off my computer.

Customer in Sandown, 29 January 2009

 

Diagnosing and rectifying problem.

Fast, efficient, polite, professional. Highly recommended.

Customer in Yarmouth, 28 January 2009

 

Deliver speakers and load updates.

Robert was extremely thorough and explained the process.  Checked updates were installed correctly several times and could find no fault. Will check his own system and feedback.

Customer in Ventnor, 27 January 2009

 

internet problems and speakers

I rang in the afternoon and Robert was able to come later that afternoon. He solved a problem but the other needs additional work. I have an old modem and it needs a router to be more efficient. He put my mind at rest in that my new computer was working as well as it could at the moment.

Customer in Yarmouth, 26 January 2009

 

Replaced hard drive and repaired system.

Prompt and fast service, very helpful and polite, good job well done, would recommend to all!

Customer in Ventnor, 24 January 2009

 

Install wireless network

Robert was very patient, confident and successful in setting up network in non-standard accommodation. Also provided great support by phone afterwards.

Customer in Freshwater, 23 January 2009

 

Replace hard drive, re-build windows.

Would use him again - value for money.

Customer in Ryde, 22 January 2009

 

Windows Rebuild, new Hard Drive, add 1 GB Memory, ect

A highly skilled and exceptionally competent computer engineer. He has demonstrated a keen interest in individual system problems and is always prepared to go the extra mile to make improvements. It has been a pleasure to be associated with Robert McKenna and he will remain a valued and recommended contact.

Customer in Totland Bay, 21 January 2009

 

Upgrading company computer.

Very efficient, and always friendly.  Knows what the problem is, and sorts it out, without any fuss. Highly recommended.

Customer in Newport, 12 January 2009

 

Pc support, email clearance, spam blocking etc.

Robert works very quickly, explains everything he is doing. He has sorted out our computer problems on several occasions. I would recommend them.

Customer in Freshwater, 7 January 2009

 

Connected broadband.

Always comes up trumps friendly and explains the problems well.

Customer in Ryde, 2 January 2009

 

bought secondhand computer and transferred all data to replacement.

I only respond now as I went away directly after the work was done.  I am happy with all aspects of the work carried out and especially the quick call out timing and without charge I might add. I will certainly use McKennas Computers again and have recommended them already to friends and family members.

Customer in Freshwater, 9 December 2008

 

Set up to broadband x upgraded my p/c.

I would recommend them.

Customer in Totland Bay, 8 December 2008

-

Very helpful. Immediate response. Have used before and would certainly use again and recommend to others.

Customer in Freshwater, 5 December 2008

 

Network problems on computer

McKennas computers are very friendly, helpful and will come to you with the slightest problem. I will recommend his services to friends and family.

Customer in Iow, 30 October 2008

 

Fixing computer problems/training

I found Robert McKenna to be very good at diagnosing computer problems and capable of fixing them, he also had a friendly and fair attitude to customers and offered helpful advice freely.

Customer in Iow, 30 October 2008

 

Saved my dying computer

He is reliable, friendly, patient in explaining problems, extremely helpful, extremely efficient. No job too big! He has a heart and compassion.

Customer in Freshwater, 30 October 2008

 

Repaired my computer and saved work.

His good service and value, very reliable and workmanship second to none. Helpful on phone.

Customer in Shanklin, 30 October 2008

 

Computer repairs and set-ups

Robert has a lovely manner with his clients - he answers questions cleanly and doesn't make you feel stupid if you are computer illiterate. He certainly knows computers.

Customer in Colwell, 26 October 2008

 

 

 

Recovered data from hardrive.

He is professional in all aspects of work. Nothing is too much trouble for him.

Customer in Freshwater, 30 September 2008

Rebuilt laptop-installed various software, sorted broadband problem.

of the time and trouble taken to resolve our problem coupled with unfailing patience dealing with our non-technical outlook.

Customer in Freshwater, 29 September 2008

 

Repaired my computer at home.

He is very prompt, gets on with the job and gives 100% satisfaction.

Customer in Iow, 29 September 2008

 

Computer repairs

Very polite, efficient and understanding. Knows his area of work.

Customer in Iow, 20 September 2008

 

Supply & installation of external hard drive

They provide a good customer focused service at a very reasonable price.

Customer in Iow, 30 June 2008

Important Note:
Whilst every effort is made to ensure the accuracy of the information appearing on this page, the data has been compiled from information supplied by various individuals and businesses and Checkatrade cannot be held responsible for any omissions or inaccurate claims that may appear.
Checkatrade cannot be held responsible or liable for the quality of workmanship or service of any of the listed trades and services.

 

                                                          email:Robert@mckennascomputers.com

                                                            Copyright 2006 Robert McKenna